At LIGNĒ, every garment is crafted with intention and designed to last. Our shipping policy is an extension of this philosophy—designed to provide a seamless, confident, and premium experience from the moment you place your order.

Complimentary Worldwide Shipping & Delivery

We offer free, fully tracked shipping on every order to all destinations, with no hidden fees or sales tax.

Order Processing

Each piece is prepared with care. Orders are processed within 2–4 business days. During promotional or holiday periods, please allow up to 3 business days for processing.

Estimated Transit Times

Once shipped, delivery typically takes:

• USA & Canada: 6–14 business days
• Europe: 8–14 business days
• Oceania: 8–14 business days

Delivery times are estimates and may vary due to customs or carrier delays.

Tracking Your Order

You will receive a shipping confirmation email with your live tracking link as soon as your order leaves our studio. This allows you to follow your package’s journey in real time.

If you haven’t received a tracking email or your tracking number isn’t updating, contact us at shipping@ligne.com, and we will assist promptly.

Proactive Communication & Support

While delays are rare, they can occur due to customs reviews or carrier logistics. If your tracking indicates an unexpected delay, our team will personally intervene with the carrier to resolve the situation quickly.

Contact

For shipping assistance, our Customer Care team is available at shipping@ligne.com